Managed IT that keeps your business running
From proactive monitoring and helpdesk support to full IT outsourcing, BTSI delivers vendor-neutral managed services consulting — comparing MSPs, monitoring platforms, and support solutions across 220+ providers to find the right fit for your team and budget.
We handle the assessment, provider comparison, procurement, onboarding, and ongoing management — so your team stays productive and your infrastructure stays healthy without the overhead of managing it yourself.
Complete managed IT coverage
Whether you need a fully outsourced IT department or a co-managed partner to supplement your internal team, we source and manage the right solution from our network of 220+ vetted providers.
Proactive Monitoring & Management
24/7 monitoring of your servers, endpoints, and network infrastructure — issues identified and resolved before they impact your business.
Helpdesk & End-User Support
Tiered helpdesk support for your team — remote and on-site assistance for hardware, software, and connectivity issues with defined SLAs.
Network Management
Managed LAN, WAN, SD-WAN, and wireless infrastructure — configuration, patching, performance tuning, and fault resolution handled for you.
Backup & Disaster Recovery
Automated backup, offsite replication, and tested recovery procedures that protect your data and minimize downtime when the unexpected happens.
Patch Management & Security
Automated OS and application patching, vulnerability scanning, and endpoint protection — keeping your environment current and secure.
IT Reporting & vCIO Services
Regular performance reporting, technology roadmaps, and virtual CIO advisory — strategic IT guidance aligned to your business goals.
The vendor-neutral advantage
Most MSPs sell only their own stack. BTSI has no such allegiance — we compare every relevant provider objectively and recommend only what fits your specific environment, team size, and budget. No upsells, no lock-in.
- Vendor-neutral recommendations across 220+ providers
- Single point of contact for all IT operations and support
- Predictable monthly costs — no surprise break-fix bills
- Proactive management reduces downtime and incidents
- Scalable from 10-person SMB to multi-site enterprise
- Compliance-ready for healthcare, finance, and government
Managed IT for every scenario
Ready to take IT off your plate?
Request a free IT assessment. A BTSI consultant will evaluate your current environment, identify gaps, and compare managed service solutions across 220+ providers — at no cost to you.