Services

Unified communications built for how your team actually works

From replacing legacy PBX with cloud voice to deploying enterprise video conferencing and team collaboration platforms, BTSI delivers vendor-neutral UC consulting — comparing Microsoft Teams, Zoom, RingCentral, Cisco Webex, and 220+ other providers to find the right fit for your workforce and workflows.

We handle the UC assessment, platform comparison, number porting, deployment, and ongoing managed operations — so your teams stay connected and productive from any location, on any device.

220+
Vetted Providers
UCaaS
Cloud Voice
AI-Powered
Meeting Intelligence
No Cost
Consultation
UC & Collaboration
UCaaS & Cloud Phone Systems
Video Conferencing & Meetings
Team Messaging & Collaboration
Meeting Room & Huddle Space Solutions
Access to220+ vetted providers
What We Offer

Complete UC & collaboration coverage

Whether you're migrating off a legacy phone system or building a fully integrated collaboration environment, we source and manage the right solution from our network of 220+ vetted providers.

UCaaS & Cloud Phone Systems

Cloud-delivered unified communications platforms that replace legacy PBX with enterprise voice, voicemail, auto-attendant, and call routing — accessible from any device, anywhere.

Video Conferencing & Meetings

Enterprise video meeting platforms with HD video, screen sharing, recording, and AI-powered transcription — integrated with your existing calendar and productivity tools.

Team Messaging & Collaboration

Persistent team messaging, file sharing, and project collaboration platforms that keep distributed teams connected and productive without relying on email.

Collaboration Platform Integration

Deep integration of UC platforms with Microsoft 365, Google Workspace, Salesforce, and your line-of-business applications — creating a unified productivity environment.

Meeting Room & Huddle Space Solutions

Purpose-built hardware and software for conference rooms, huddle spaces, and executive boardrooms — from room scheduling displays to full AV-integrated meeting suites.

Managed UC Services

24/7 monitoring, user provisioning, and SLA-backed operations for your entire UC environment — with a single point of contact for all communications issues.

Why BTSI

The vendor-neutral advantage

Most UC resellers are certified on one or two platforms and steer every deal toward those regardless of fit. BTSI has no such allegiance — we compare Microsoft Teams, Zoom, RingCentral, Cisco Webex, 8x8, and dozens more to recommend only what's right for your workforce, workflows, and compliance requirements.

  • Vendor-neutral across Microsoft Teams, Zoom, RingCentral, Webex & more
  • Single point of contact for design, procurement, and support
  • Better pricing through volume buying power across 220+ providers
  • Carrier-agnostic PSTN connectivity and SIP trunking options
  • Scalable from 10-user SMB to 50,000-user global enterprise
  • Ongoing managed UC operations with defined SLAs
Common Use Cases

UC solutions for every workforce

Legacy PBX Replacement
Cloud migration from on-premise phone systems
Remote & Hybrid Workforce
Consistent UC experience from any location
Multi-Site Organizations
Unified communications across all locations
Microsoft 365 Environments
Teams Voice and Direct Routing integration
Healthcare Communications
HIPAA-compliant messaging and telehealth
Financial Services
Compliant call recording and archiving
Rapid Deployment
Proven migration frameworks that move users to cloud UC in days, not months
Compliance Ready
Call recording, archiving, and e-discovery built in for regulated industries
Global Reach
PSTN coverage and local number porting in 50+ countries
PBX Migration
Seamless cutover from legacy on-premise systems without business disruption
Get Started

Ready to modernize how your team communicates?

Request a free UC assessment. A BTSI consultant will evaluate your current communications environment, compare platforms across 220+ providers, and deliver a clear migration roadmap — at no cost to you.